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Shipping/Returns

SHIPPING

Within Australia items are shipped via tracked, flat rate, prepaid postage satchels from Australia Post.

Cost: $9 (under 500gms/1-2 items) including packaging. 
Cost: $14.50 (over 500gms/3+ items) including packaging. (takes up to 7 business days depending on your location)

Express Post within Australia is $15, please contact us via email if you prefer this option. 

International items are shipped by Economy Air via UNTRACKED, flat rate, prepaid postage satchels from Australia Post.(takes 6+ business days) 

Toastie Toots does not take responsibility for untracked packages and once shipped we are unable to tract your order. 

Cost (under 500gms):

$22 to the US 

$35 elsewhere(takes 6+ business days).

Express Post outside Australia from $42, please email us if you prefer this option.

All items are delivered to the address that is listed on your Paypal so please ensure your address is correct. Toastie Toots takes no responsibility for lost/redirected parcels. Postage costs, international taxes and custom duties are the responsibility of the customer.

RETURNS POLICY

TOASTIE TOOTS does not accept returns or give refunds/exchanges on sale or discounted items unless the item was received faulty/damaged. Please email us immediately to resolve the matter. In the unlikely event that items received are faulty/damaged, the customer must return the items in the original packaging and condition, unworn, unwashed and with all the original tags attached. Items must be returned within 7 days of purchase date. Once we receive the faulty/damaged item we will notify you by email as to whether a refund will be issued.

EXCHANGES/REFUNDS

Toast Toots does not refund or exchange for:
normal wear and tear
a change of mind
if the items do not fit or if the garment is damaged from incorrect washing/ironing technique.
if the item was returned because customer did not track or pickup item from post office 

All items listed on our website have garment measurements and garment CARE INSTRUCTIONS. Please ensure you measure carefully allowing room for growth. PLEASE READ GARMENT CARE INSTRUCTIONS BEFORE WASHING/IRONING.

Once you have placed an order Toastie Toots does not accept cancellations, please choose carefully.

 

**All our items are handmade by us, please do not leave baby/child unattended whilst wearing our items.